Login loop

[deanloh]

We haven't been updating the website for a long time, recently when we tried to login to update some contents, for unknown reason we were not able to login. We were very sure that we have entered the correct username and password yet we kept being sent back to the login page. Without any error message we had no clue where should we start troubleshooting.

We are still on 1.2.3 Dev. We don't believe this has to do with old version as previously we were able to login (otherwise the website would not have existed) We are getting desperate, can someone shed some lights on what might be wrong?

[Jensensen]

Hi deanloh,

I just wanted point out, that I like the design, the "denim style" of your web site very much [also remarkable because such an "old" version is still running well {except login actually}], especially these bright, clean, formidable images which highlight the overall impression...

Much to my regret I don't know v1.2.3dev, so hopefully [but for sure] the "old hands" cowboys will drop in to assist you.

[deanloh]

Thanks for the kind words Jensensen. I believe you were looking at my own website at deanloh.com, that is running on an even older version (pre-1.2.3)!

The site in question is at http://www.heritageestatesretirement.com/index.php (please include the index.php as we used index.html for landing page to direct visitors to other business divisions).

I was thinking, if worse comes to worse that we still can't login, we can perhaps edit the MySQL data through phpMyAdmin, problem is: all the content data is stored as BLOB! Now is there any software out there that lets us convert BLOB to normal text so that we can edit it, then convert back to BLOB and import into the database again?

[flip-flop]

Hi deanloh,

. please prove your db charset -and collation. (New db, updated by your provider .....)
- Please compare your basic files like index.php - login.php - phpwcms.php and so on with the original one.
- And please make an update to V1.3.5.

Knut

[Jensensen]

another suggestion by flip-flop:
add a new BE admin user right into the MySQL database by using phpMyAdmin:

try to login with the settings as described here: http://faq.phpwcms-docu.de/content/3/16 ... -lost.html

[deanloh]

another suggestion by flip-flop:
add a new BE admin user right into the MySQL database by using phpMyAdmin:

Thanks for the suggestion. I have already tried that yet no luck. I didn't think it was because of wrong password, because when I entered a wrong password intentionally, I would get a username/password error message. For now, there simply isn't any error message, and it just won't leave the login page, not even trying to load another page...

[flip-flop]

- please prove your db charset -and collation. (New db, updated by your provider .....bad export/import with an incorrect charset)
- Please compare your basic files like index.php - login.php - phpwcms.php - /include/inc_lib/* - /inc_tmpl/* and so on with the original one.

After your provider has updated the db the date field is wrong.

And please have a look: (Secure) http://forum.phpwcms.org/viewtopic.php?f=8&t=16721