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HELP!!! create new article dont work correctly

Posted: Mon 23. Aug 2004, 11:16
by a.cioffari
hi!

I dont understand why:

create a new article, write some text in summary (in design modus), click on update article data and... THE TEXT IS NOT SAVED!!! :shock:

go to edit this article, and write some text in HTML mode, click on update article data and.... THE TEXT IS SAVED but when I go to edit THE TEXT AREA IS EMPTY!!! :shock: :shock:

note: the content parts for this article works ok

I deleted and created a new one, but the same problem, please help!!!

a.c.

Posted: Mon 23. Aug 2004, 13:17
by Pappnase
hello

did you set all permissions right? esp. content?

Posted: Mon 23. Aug 2004, 18:35
by DeXXus
If using a firewall, try disabling it. Are you using one of the WYSIWYG editors? If so, perhaps you could try a different one?

Posted: Tue 24. Aug 2004, 17:40
by a.cioffari
guys... Im proud to say I FOUND THE PROBLEM!!!

I installed last weekend Norton SystemWorks, and the problem is when the programm Norton Password Manager runs you cannot add/edit

I closed it and now works like the first day :wink:

take note: if you have Norton Password Manager, quit before you want to add/edit content...

a.c.

Posted: Thu 26. Aug 2004, 17:47
by artful_dodger
I have the same problem.
After saving the text in either html or design I can view the result.
This would mean that there is no 'writing' error?

it's only when I go back to the text to edit it that is is missing!!

I chmod 777 the complete site just to make sure it was not a priviledges issue.

are there any other suggestions as to what might be wrong??

Posted: Thu 26. Aug 2004, 19:43
by Pappnase
hello

did you have a software firewall running!?
if yes please switch them off!

Posted: Fri 27. Aug 2004, 11:22
by artful_dodger
Yes, but I had also turned that off.
it didn't make a difference :cry:

/content/gt
/content/pages

have 755 permissions as per instalation instructions, which means no 'write' permission

/content/images has 777

Posted: Fri 27. Aug 2004, 12:05
by Pappnase
hello

gt needs 777 but only if you use GT!

wich browser did you use? any other security programs running!?

Posted: Fri 27. Aug 2004, 12:20
by artful_dodger
I'm using xp with iexplorer.

I have my own linux box

Posted: Fri 27. Aug 2004, 12:25
by artful_dodger
I'm using xp with iexplorer.

I have my own linux box

Posted: Fri 27. Aug 2004, 12:25
by Pappnase
hello

so it's an local installation!?

Posted: Fri 27. Aug 2004, 13:23
by artful_dodger

Posted: Fri 27. Aug 2004, 13:38
by Pappnase

Posted: Fri 27. Aug 2004, 13:44
by artful_dodger
I can see you have made a test page but if I try to edit it the text has gone. both the html and design tabs are empty

Don't you have the same problem??

Posted: Fri 27. Aug 2004, 13:47
by Pappnase
hello

no i haven't any problems i also cut and paste the article. so please check your system.