I have set up a contact form on a clients website, and they have started to report problems with not receiving the emails when the form is submitted.
I've never myself experienced this problem.
At one time I remote controlled the PC of a customer who had reported that the form she submitted was never received by the recipient of the contact form (the owner of the site). But I could not reproduce the problem. I submitted the form via the customer's PC and my client received the email.
After more of these reports I've come to the conclusion that this error only occurs the first time the contact form is submitted from a certain computer, the second time there is no problem.
This is the setup of the form fields
Code: Select all
IT|navn|1|Kontakt person: |40,100||300
IT|firma|0|Evt. Firmanavn: |40,100||300
IT|cvr|0|Evt. CVR-nr.: |40,100||125
IT|address1|1|Adresse 1: |40,100||300
IT|address2|0|Adresse 2: |40,100||300
IT|postnr|1|Post nr. & By: |40,100||300
IT|telefon|1|Telefon: |40,100||300
IT|email|1|E-mail: |40,100||300
TA|levering adr|0|Evt. anden lev. adr.: |20,5||300
TA|bemærkninger|0|Bemærkninger til ordre: |20,4||300
IN|antal|0|Antal stk.: |20,4||30
IH|redirect|0||10,100|http://www.pc-translating.dk/index.php?okdk|0
IH|redirect_error|0||10,100|http://www.pc-translating.dk/index.php?errodk|0