My Client can't log in with IE - no WYSIWYG Editor, Firewall

[macangelo]

Hi,

My client can't log into her admin area with IE (on WIN XP - american edition), only with Netscape. With Netscape she doesn't have the WYSIWYG editing environment (I'm using spaw) - just the html-code. (From my machine everything works fine)

She installed her firewall herself and asumes that might be the reason. Does she have to allow her (her providers') IP? Or even open a port or something? What else could there be missing?

Thanks a lot

Macangelo

[frold]

Hi,

My client can't log into her admin area with IE (on WIN XP - american edition), only with Netscape. With Netscape she doesn't have the WYSIWYG editing environment (I'm using spaw) - just the html-code. (From my machine everything works fine)

She installed her firewall herself and asumes that might be the reason. Does she have to allow her (her providers') IP? Or even open a port or something? What else could there be missing?

Thanks a lot

Macangelo

what netscape vers`?

[pSouper]

this may be an issue with her IE settings
such as cookies or security setting are to high.

[frold]

Do you use any firewall software? If yes add your server to the safe list and allow it to send the private header info from server to client.

from another post in the forum

[macangelo]

just got feedback from my client. the cookie thing did it!

thanks a lot

Macangelo

[pa]

just got feedback from my client. the cookie thing did it!

thanks a lot

Macangelo

So, what needs to be done then? I have the same problem. Thanks!

[Pappnase]

hello


decrease the cookie secure to the standard level!

see the post from psouper!