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Deleting surplus files

Posted: Fri 26. May 2017, 01:28
by walnut
Using v1.7.1 I am trying to delete photos in the "file" section using the private files tab. I recognizes the request to delete the file and asks if I really want to do it, then it does not delete the file or put it in the trash can. Is there a fix for this?

Re: Deleting surplus files

Posted: Fri 26. May 2017, 09:50
by Oliver Georgi
Hard to tell, here it's working as expected and no problem know regarding your version.

Maybe a db upgrade went wrong and required fields are missing.
Also check the error logs to find out what might fail on delete.

Re: Deleting surplus files

Posted: Fri 26. May 2017, 18:12
by walnut
Would updating the phpwcms from 1.7.1 to 1.8.6 be likely to help? I did the update to 1.7.1 about a year ago and this problem may have come up at that point as this is the first time we have tried the delete function.

Re: Deleting surplus files

Posted: Fri 26. May 2017, 20:24
by Oliver Georgi
It might help, first logout of the backend, then delete all /content/tmp/*.tmp files. Then open login.php again. Sometimes this helps.

Re: Deleting surplus files

Posted: Sat 27. May 2017, 00:01
by walnut
No luck. Still does not delete the file or move it to the trashcan. Thanks for the suggestion.

Re: Deleting surplus files

Posted: Sat 27. May 2017, 06:17
by Oliver Georgi
Then you need to check the PHP error messages or try an upgrade. Do not forget to make backup beforeā€¦

Re: Deleting surplus files

Posted: Sat 27. May 2017, 17:30
by walnut
Thank you. I will post with any solution I find that resolves the problem.